Hi Sewell,Thank you so much for your review.We sent you a private message in order to have more details about your booking. They kept telling me that they'd give me a credit on account. There are two smaller restaurants which you have to book a table for, the food in both those restaurants where not the best. They refused repeatedly to give me the actual hotel confirmation so I could validate and link my loyalty account. Alternatively, it is possible to re-send the confirmation email by going to reservation details. Please do not book with this company!! Sin ningn problema y una de las webs ms econmicas que he encontrado. All the staff are brilliant and very happy to help. Horrible, DON'T EVER BOOK from here. Stayforlong refund I just saw the reviews on Trustpilot and the same issue happened to me.Booked the Baron Palace, Egypt in February, and when I accepted the dates, the booking confirmation was a shown a week later. Fecha de la experiencia: 05 de diciembre de 2022, Hice una reserva a un hotel.primero nos rebot la compra por un error, intentamos completar el pago y nos tomo un pago parcial.. y nunca ms pudimos completar ese pago. I have got my reservation number so I sent request to confirm my booking directly to the hotel. Hotel offers in Manage - stayforlong.com El hotel, de lujo. Had to find a number for them on google and didn't answer when I eventually got a reply they said they would help but never heard from them again.Made a claim against the transaction. Despite correspondence back and forth after a year I still have no date for my refund despite specifically asking. hi just wondering if anyone has used stayforlong to book hotels please because i cant find many reviews for them but they are really cheap they are also on trivago they seem to good to be true, Yes I have and is really great ..I booked last year to stay in lanzarote and I just rang hotel to make sure my booking had gone through .true to their word hope this helps. Basically I found a better price on another site and I lose money ba cancelling and can't amend my booking. We booked a 2 night stay for 2 x adults and 1 x infant, requesting a cot for the room. Stayforlong: Hotel offers for 3 or more nights
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