Generally speaking, your payment will be refunded to its original source. Will my order still be shipped to me? Sephora/Kohls is not responsible for damaged, lost, or stolen offer materials or barcodes. Sephora has a return policy allowing consumers to make returns for a full refund within 30 days after the date of purchase. You can return any new or gently used item from Sephora.com or a third-party marketplace back to a Sephora store within 60 days of purchase. Product should be in new or gently used condition. Returned - means your order has been returned and processed. Bring your new or gently used item with the receipt to any freestanding Sephora store to make the return. You can return your online order to a Sephora store in its original packaging. 11. You need proof of purchase to complete the return. We also offer Same-Day Delivery! I also received a post card with different sale details in the mail. Sephora often has free shipping promo codes, like FREESHIP, or you could simply buy $50 worth of merchandise and return what you dont want. I received a piece of communication that states different Sephora Savings Event dateswhat are the true dates? Even so, once in a while you may come across a product that doesnt match your needs or expectations. Get the Lowdown on the Sephora Return Policy [Top Info] - DoNotPay Customer service representatives at Sephora are available Monday through Friday from 5 a.m. until 9 p.m. Pacific and Saturday and Sunday from 6 a.m. until 9 p.m. Pacific. Yes, you can return your online purchase to a Sephora store within 60 days. No. Yes, you can definitely abuse the Sephora return policy and theyre not a big fan of it. Sephora allows payment sources via debit cards, credit cards, gift cards, or online payment applications. Guide to Use SNAP Benefits for Eligible Items, Does Publix Take EBT? Sephora offers exchanges within 60 days at in-store locations. California Privacy Policy When returning something you bought from the Sephora website, theyll pay the ENTIRE cost of return shipping. Otherwise, pack your return in a well-padded envelope or box to prevent damage in transit, Print the Prepaid Return Label or request a printer-less FedEx Mobile Return Code from, Drop off the package at one of the specified FedEx locations. General returns can be made by mail, in-store, or through certified third-party Sephora vendors. Purchases made during this time period have until January 1st to be eligible to return for store credit. Everything is returnable as long as the item isnt well used and abused. Anything else I have ever returned and tried I had no problem returning though. Sephora not only accepts used items but also opened products. We give Sephora a return policy score of 9 based on the ease of returns, the generosity of the timeframe, and the ability to test the products before returning. Perhaps the best part about shopping at Sephora is that you can return used products, even if theres only a bit left (within 30 days) for a full refund. California Transparency in Supply Chains Act. You will receive an email if the delivery date is updated, as well as email confirmation once your order ships.
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