Go to the Poshmark website, and log into your account. 2. The company is headquartered in Redwood City, California, with offices in Canada (Vancouver . "Not matching the description" can include receiving the wrong item, a damaged item, a fake item when you ordered from an authentic source, and more. Change your shipping and return address anytime you'd like! Its difficult for Poshmark to determine whether or not it exists since they can only rely on what each party states. Add a title and description 4. Once you have this out of the way, buyers wont have to ask you for measurements or return your product because of inaccurate measurements or fit. NOW WATCH: What happens when you sleep in your contacts, What is Poshmark? and our Archived post. Select your order. Hide full review Helpful? Here's what you need to know about the clothing marketplace platform. Its unintentional, but it happens. As a seller, its in inevitable to have a case. The only thing I could do was maintain my position that I sold the sweater in the condition that was stated. Also, share this post on Facebook, Pinterest, Twitter, and other social media outlets. She received them, and stated the defect was there. step 2 To change your shipping or return address, click on 'Change' next to your address. Jennifer R and This Mommy is Real 2017 - 2018. The situation escalated and she insisted that I was lying over and over again. Box. If it is your fault, accept the return and let the buyer get their refund. She mentioned it was obviously worn and stained, never washed, and had a very strong, offensive odor. And Ill show you how to do these and more on this blog. Do not try to handle this outside of Poshmark, or outside of the case chat. New comments cannot be posted and votes cannot be cast. Out of these three, one buyer won, and the other two cancelled their cases and kept the items. If Poshmark verifies your return claim, they'll send you a shipping label you can use to return the item to the seller, and refund your money. She had not opened the package and stated that it was an accidental buy and wanted a return. I guess it's fine for now but ideally I don't really like having my actual address attached to an online account if multiple sales are involved. 4. No, an open case wont affect your Poshmark closet. This past month, I had my first return in years. New comments cannot be posted and votes cannot be cast.
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