Remove all tools and accessories from the machine. The screen will alert you when your machine needs your attention. With the Quick-release Mini motorised head removed from the machine, turn it over and undo the fastener. Ensure the vacuum is unplugged from the charger, Remove the two screws located on the rear of the handle and three on the underside of the battery, Take out the old battery and put it aside, To remove the pre-filter, lift it out from the top of the vacuum, To remove the post-filter, rotate it anti-clockwise until the two solid black dots line up, and pull the post-filter off the back of the vacuum, Turn the pre-filter upside down and tap to remove any excess debris, Run water over the outside of the pre-filter until the water runs clear, Squeeze and twist with both hands to make sure the excess water is removed, Take the post-filter and in a similar manner, run water into the open side then tap the filter to remove all debris and repeat the process until the water runs clear, Ensure the appliance is disconnected from the charger, Inspect each part of the vacuum and clear any blockage before restarting, To gain access to blockages in the floor tool, remove the base plate by using a coin to loosen the screw marked with a padlock, If you cannot clear an obstruction you may need to remove the brush bars (outlined in the next section), Ensure the appliance is disconnected from the charger before removing the brush bar, Use a coin to turn the fastener to the unlocked position, Slide out the large brush bar and remove any debris by pulling it off, Lift out the small brush bar and hold both under running water, Leave both brush bars upright to dry completely for a minimum of 24 hours, Once dry, refit the small brush bar before the large one, Close the fastener by returning it to the lock position. Cordless Dysons are small and powerful, but they need to be charged regularly, particularly if using the MAX (extra-powerful) mode, where available. Everything is clean and seems to be connected properly. Gently pull it away from the machine. instagram The vacuum is struggling to pull enough air through due to a blockage somewhere. Remove the Wand by pressing the red Wand release button and pulling away from the bin. Find the text version of the step-by-step guide instead, under "Has this resolved the problem?". Under the cleaner head by the soft roller, locate the fastener. Please contact our Customer Support Team by calling 1-866-314-8881 or by clicking the Live Chat button in the bottom right corner of your screen. Improperly attachments or improperly attached accessories may cause blockages and contribute to your vacuums suction issues.
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