Happy with my purchase and highly recommend shopping at Value CIty Furniture - either online or in person at their store. That's also what brought me in at this time. The couch cushions are a decent price to get replaced and it does take awhile but that is expected. We also ensure all reviews are published without moderation. Overall Rating: Recommended by: 33% of owners on GoodBed (based on 9 ratings + ). If a soft mattress isnt up your alley and you prefer an ultra-supportive one instead, then the Dream Relax Firm Mattress will most likely fulfill your wishes. I gave them all the details they asked for and all the pictures. Top 416 Value City Furniture Reviews - ConsumerAffairs One of the items I bought was damaged through my regular use, the warranty company opted for a full replacement for the item. When I'm not furiously typing on my laptop I'm most likely trying to whisk up the perfect matcha drink or admiring dogs on Instagram. "Oh, this one has tapered legs." Talk about the entire house being furnished and equsite to taste. I give him 5 stars for this service call. We found a wide range of customer opinions on Value City Furniture from third-party sources such as Slumber Search, Consumer Affairs, and Facebook. We enjoyed our experience with Value City. He was very thorough and had excellent follow through. This site's sole purpose is to help you make the decision faster and with more peace of mind. Unsubscribe at any time. I bonds are offering a 6.89% interest rate through April 30, at which point the rate is likely to drop to below 4%. He calls back in 10 mins saying that Manager is busy and said that he will work with me to reorder the bed. The sale man was a bit aggressive but that is to be expected. Needless to say, I did end up buying a new bed! The day before promised delivery, the store called and said. This gave us the painful experience of navigating a true warranty SCHEME and absolutely pathetic management. Do not buy from this company. Would have been 5/5 if it weren't for my moms couch and mattress ripping. Before we take a look at the brands most popular items, this Value City Furniture review will quickly point out the key highlights: Value City Furniture is best known for its selection of reclining furniture, dining room sets, and mattresses. Did I mentioned that I was at work, strike two. However they were engrossed in a television program. Stomach. Most customers are satisfied, but there were some complaints abour durability for some items. I advise anyone looking for quality customer service to choose another option. We made our decision, Terri was professional and efficient in getting my order and details set up. Discuss the issues you have had with Value City Furniture and work with their customer service team to find a resolution. The furniture looks cheap and the prices are too high. We basically were given the option of going back to pick up the new table or paying a delivery fee. Shame on you minimum wage salesperson. Also, I posted my issue on their Facebook page asking for help and resolution and they DELTED the post from their page, multiple times! They offered to exchange my dresser. It's too bad, because all we wanted to do was reselect a piece from them. We'll go through the top picks and talk about the ins and outs of their offerings. I kind of used to turn my nose up thinking it was cheap quality at cheap(er) prices. Save yourself the trouble, headache and stress. An item was ordered and scheduled for delivery. Shopping around a lot for a sofa and loveseat. Three days before the delivery date I would get a couple of calls a day confirming delivey.
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