After the authenticator app is deleted, it's removed from your security info and it disappears from theSecurity infopage. (this advice is for when just recovering your Authenticator account from a backup on your new device is not sufficient to restore full account verification). Authenticator will then generate a code,. You scan QR codes all the timeto view a menu, to pay for a poster from a local artist, to peruse a candidate's portfolio, to access a coupon, to join a business's Wi-Fithe list goes on. Louisiana State University After you choose Sign in, you'll be prompted for more information. Note:The first time yousetup the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). LSU Baton Rouge Campus | Finance & Administration | Information Technology Services, Adobe Creative Cloud - Named User License, Adobe Creative Cloud - Shared Device License, Making of Modern Law: Foreign/Comparative/International Law 1600-1926. Click Personal Preferences | Password Management. First, probably worth sharing the first few basic things we tried; - Try again. Select the Account that you want to Reset the Password on. Scan the QR code with your Android or IOS mobile device. After that continue with procedure/steps given. OTP Codes Synchronized Across Devices With Google Authenticator This does NOT show the QR code that Authenticator needs to restore an existing account following its Restore from Backup on the phone. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Set up password reset verification for a work or school account, Reset your work or school password using security info, Download and install the Microsoft Authenticator app.