WebWith the use of INFINITY X1 skill and Alexa, you can control the Infinity X1 device Lighting, Sound and Security by voice. % of people told us that this article helped them. To unpair the Xfinity TV box, simply log in to the Fire TV input and select Settings > Equipment Control > Remove Equipment. Samsung TV The Xfinity box won't be hardware locked and hence can be used freely on any other device just as intended. Now Echo Dot cant connect. If using a 2.4 GHz network, channels 1, 6, and 11 are the best channels to use with your Echo device. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. We Did the Research, Does Orbi Work With Xfinity? 3. Open the Alexa app on your phone or tablet. This app icon looks like a white circle on a blue background. You can find this app on either your h WebAlexa cant connect to Xfinity gateway. It resets the charge inside the capacitors, thus refreshing them from any unwanted charge that could have been causing interference. Step 6: Follow the Alexa apps specific instructions for completing the setup process. By using our site, you agree to our. I clicked on Xfi Gateway online and then advanced settings on the bottom of the screen. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Disclaimer: The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. 5. Once you get your Alexa app hooked up to your Smart TV, you have plenty of options for how to use the app to control the TV and other apps, such as Netflix, Hulu, Fox Now, NBC, Bravo, ESPN and more. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. These details may include the cable provider details and zip code. Therefore, it is not a necessity at all. If you use a smart TV, then you can hook your Alexa up directly to your TV. Darlene Antonelli is a Technology Writer and Editor for wikiHow. When you shop through our picks, we may earn a commission. When Alexa Won't Connect to Use your Amazon Echo. @NannieH I switched to the gateway to dual band but didnt see any options for channels.